Terms and conditions of use
Modules Support Policy
Invertus JSC offers 6 month of free support from the purchase date for every extension legally purchased from Invertus. Support team shall provide to Customer, without any additional charge, all reasonably necessary written consultation requested, in connection with use and operation of an Invertus module or any problems therewith, within the above-stated period of time.
Support team reserves the right to ignore any appeals or requests that do not comply with the present conditions.
Further versions and upgrades of the Product which Customer is utilizing might be available at additional cost. However, the upgrades that stay within one extension’s branch are free. Invertus JSC does not incur any liability for untimely notification of new versions and upgrades for purchased Products.
Customer is entitled to report any bugs experienced while using an Invertus module. Bugs reported within a period of 6 months from the Invertus module purchase date shall be fixed at the earliest possible date and be available for installation by all Customers who possess a valid and effective License for the original module. Invertus JSC is accountable to promptly inform all Customers who hold legal License about availability of the fixed version of the Invertus module.
It is solely Customer's obligation to obtain and install the new corrected Invertus module after being notified.
Customer may demand a refund for any Invertus module within a 30-day period from the date of purchase. Any clarification of Customer's refund claim within the 30-days period is optional.
Invertus will check the compliance of all License information before resolving money refund issue.
Invertus JSC reserves the right to deny money refund claimed within the stated period if Customer's License info is incomplete and/or incorrect. Refund requests submitted after the expiration of the 30 days period shall not be accepted. Refunds of money charged for custom installation service shall not be issued.
Each party agrees that it shall not disclose to any third party any information concerning the customers, trade secrets, methods, processes or procedures or any other confidential, financial or business information of the other party which it learns during the course of its performance of this Agreement without the prior written consent of such other party. This obligation shall survive the cancellation or other termination of this Agreement or License.
Invertus modules contain trade secrets and proprietary know-how that belong to Invertus and it is being made available to License in strict confidence.
We only guarantee that our modules work correctly on a default Prestashop theme and with default Prestashop modules.
If you have any questions concerning Invertus products or services, please do not hesitate to contact us.